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As a leader, you want to keep abreast of the best readings, best practices, and best new ideas that help you lead and manage your organization. CultureConnects helps you do just that, with Leadership Connections, the only e-letter that's devoted to connecting organizational culture with bottom line benefits. In every issue our team of organizational development professionals deliver concise, thought-provoking, ready-to-use business ideas. CultureConnects is your guide to healthier, more profitable organizational culture, via innovative executive consulting and on-line services. Your charter subscription is free when you subscribe.
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EXECUTIVE BOOK SUMMARY:

Harvard Business Review, February 2004
"Seven Behaviors for Transformation"
from "Measuring the Strategic Readiness of Intangible Assets"

by Robert S. Kaplan and David P. Norton © 2004
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“...companies that have successfully changed their strategies have needed...just seven [behavioral changes]...to maximize the contributions of their people to the execution of their new strategies.”

When we work with clients on strategy, planning or culture issues, we pay careful attention to implementation, and how the organization intends to sustain action. In keeping with what we teach clients, a recent article in the Harvard Business Review spells out the "Seven Behaviors for Transformation" needed to successfully change strategies. These seven behaviors fall into two categories:

Value creation, increasing employees' focus on:

  1. customers
  2. innovation
  3. results

Strategy execution, increasing employees' understanding of the organization's:

  1. mission/business idea, vision and values
  2. accountability
  3. communications
  4. teamwork

The authors of Balanced Scorecard and Strategy Map also elaborate on how to measure the readiness of intangible assets to achieve organizational strategies, a task the authors admit, is easier said than done. These tools have utility for MBAs and senior executives. Our process takes into consideration the "intangible assets" of an organization in a way that everyone in the organization can understand, appreciate and apply.

Does your organization:

  • clearly articulate and understand its business idea, vision and values?

  • act on strategic objectives attuned to its culture and marketplace realities?

  • know where, and how, to focus its energies?

How CultureConnects can help.

CultureConnects can help your organization implement a strategy formulation, planning and implementation process that the whole organization can understand and act on, and is attuned to market realities and the organization's own "intangible assets."

For client case studies, click here.

Find our how we can help your organization. Contact us.

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